Preventive monitoring, regular updates, uncomplicated installations, short downtime in case of emergency and fast response to support requests.
This is exactly what our customers value: security and fast, reliable and individualized IT support. At any time and from any place.
"Competence, friendliness and speed of inquiries are key factors in a service industry. All these points are met with ease by Ophelia. Anyone working with Oracle products should definitely commit Ophelia to software support."
Leonard Middendorf, F&B-Controlling, Factory Hotel Münster
"Our network requirements were quickly understood by Ophelia and implemented very well."
Moritz Schmid-Burgk, Hotel Director, Hotel BelVeder Scharbeutz
"We are very satisfied with the Ophelia support. The employees are familiar with the subject, understand us, speak our language and find quick solutions for us.“
Daniel Franke, Revenue Manager, Hotel im Wasserturm Köln
"Everything went perfectly!" Says Christian Willer about the Suite8 update and the training of the new functionalities.
Christian Willer, Sales and Marketing Manager, Waldhotel Stuttgart
"From a certain hotel size you can not do everything yourself and you need reliable partners. Especially in terms of system stability, we need security in the direction of data protection, spam and virus protection. In order to keep up with the inevitable digitization, we need a dedicated team and reliable partners - Ophelia is our number one priority!"
Christian Pirl, Managing Director, Ringhotel "Zum Stein" Oranienbaum-Wörlitz
"Your employees do a very good job. Due to your support we have a great access to the Suite8."
Rainer Jabi, Managing Director, Alleehotel Europa & Residenz Hotel Bensheim